The Royal Sands Resort & Spa | Cancún | Mexico

Blvd Kukulcan Km 13.5 No 32, 77500 Cancún, Mexico

➤ The Royal Sands Resort & Spa | Quintana Roo

Experience world-class service at The Royal Sands Resort Spa




Located in Cancún, 400 metres from Playa Marlin, The Royal Sands Resort Spa provides accommodation with free bikes, free private parking, a garden and a terrace. Providing a restaurant, the property also has a bar, as well as a hot tub. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi.

The resort will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a microwave, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Selected rooms have a kitchen with a fridge, a dishwasher and an oven.

Guests at The Royal Sands Resort Spa can enjoy a buffet breakfast.

The accommodation offers a children's playground. You can play tennis at this 5-star resort, and car hire is available.

Popular points of interest near The Royal Sands Resort Spa include Playa Ballenas, El Rey Beach and La Isla Shopping Mall. The nearest airport is Cancún International Airport, 17 km from the resort.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap


Room choices in The Royal Sands Resort & Spa

The Royal Sands Resort & Spa Services

Internet WiFi is available in public areas and is free of charge.
Parking Free private parking is possible on site (reservation is not needed).
Bathroom Toilet paper. Towels. Private bathroom. Toilet. Free toiletries. Hairdryer. Bath. Shower
Bedroom Wardrobe or closet. Alarm clock
View View
Outdoors Sun terrace. Private beach area. Balcony. Terrace. Garden
Kitchen Coffee machine. Microwave
Activities Bicycle rental. Beach. Tennis equipment. Kids' club. Water sport facilities on site. Entertainment staff. Children's playground. Games room. Golf course (within 3 km). Tennis court
Media & Technology Flat-screen TV. Cable channels. Satellite channels. Telephone. TV
Food & Drink Snack bar. Bar. Restaurant. Tea/Coffee maker
Reception services Concierge service. ATM/cash machine on site. Luggage storage. Tour desk. Currency exchange. 24-hour front desk
Entertainment and family services Board games/puzzles. Babysitting/child services
Cleaning services Laundry
Safety & security Safety deposit box
General Minimarket on site. Air conditioning. Car hire. Laptop safe. Lift. Fan. Family rooms. Ironing facilities. Airport shuttle Additional charge. Non-smoking rooms. Iron. Room service
Outdoor swimming pool Open all year
Wellness Yoga classes. Fitness. Full body massage. Foot massage. Neck massage. Back massage. Spa/wellness packages. Spa lounge/relaxation area. Body wrap. Body treatments. Facial treatments. Beauty Services. Sun umbrellas. Sun loungers or beach chairs. Water slide. Hot tub/Jacuzzi. Massage Additional charge. Spa and wellness centre. Fitness centre. Sauna
Languages spoken English. Spanish

The Royal Sands Resort & Spa Terms and Conditions

Check-in From 16:00. Guests are required to show a photo identification and credit card upon check-in
Check-out Until 11:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit A damage deposit of US$300 is required on arrival. That's about € 260. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesThe number of cots allowed is dependent on the option you choose. Please check your selected option for more information.There are no extra beds available at this property.All cots are subject to availability.
Age restriction The minimum age for check-in is 25
Pets Pets are not allowed.
Cards accepted at this property Cash is not accepted
To consider

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out.

Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.

At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.

Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation..

The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

The Royal Sands Resort

The Royal Sands Resort & Spa - All Inclusive

The Royal Sands & Spa

The Royal Sands & Spa - All Inclusive

The Royal Sands Hotel Resort

The Royal Sands Hotel

The Royal Sands All Inclusive Hotel

The Royal Sands All Inclusive

How do I get the best price guarantee for The Royal Sands Resort & Spa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to The Royal Sands Resort & Spa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at The Royal Sands Resort & Spa?

WiFi is available in public areas and is free of charge.

Is there free parking available at The Royal Sands Resort & Spa?

Free private parking is possible on site (reservation is not needed).

What are the outdoor activities at The Royal Sands Resort & Spa

Sun terrace. Private beach area. Balcony. Terrace. Garden

What languages are spoken at The Royal Sands Resort & Spa?

English. Spanish

What are the general services offered at The Royal Sands Resort & Spa?

Minimarket on site. Air conditioning. Car hire. Laptop safe. Lift. Fan. Family rooms. Ironing facilities. Airport shuttle Additional charge. Non-smoking rooms. Iron. Room service

Are pets allowed at The Royal Sands Resort & Spa?

Pets are not allowed.

What credit cards are accepted at The Royal Sands Resort & Spa?

Cash is not accepted

What is the check-in time at The Royal Sands Resort & Spa?

From 16:00. Guests are required to show a photo identification and credit card upon check-in

What is the check-out time at The Royal Sands Resort & Spa?

Until 11:00

100% real reviews of The Royal Sands Resort & Spa

If you have any questions regarding the facilities or services provided at The Royal Sands Resort & Spa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of The Royal Sands Resort & Spa
Good
Staff was attentive view from ocean front room was wonderful
The food was just ok could have been better. The Mexican restaurant on property was great! Michael Jackson show was really fun
9,0
Purpose of trip: Leisure trip
What was the highlight of The Royal Sands Resort & Spa
I will recommend the Royal Sands Resort and Spa to all my family and friends.
I loved the unlimited food, drinks and the facilities - pool, beach, beach chairs, pool bar & volleyball etc.
The bed and pillows are not comfortable. I also didn't like that we have to move rooms one day before our departure. That's very inconvenient.
7,0
Purpose of trip: Leisure trip
What was the highlight of The Royal Sands Resort & Spa
Good
The Royal Sands is a vacation club that also sells all-inclusive vacations via travel sites, Chase card member offers, etc. Royal Sands advertises access to 6 restaurants in the all-inclusive package. However, vacation members get access to make reservations 3 days in advance, while anyone else who buys an all-inclusive only gets access on the day to try to make a reservation. If you can even get a reservation, it will be at 9:30pm. The shuttles to the other Royal resorts (where the Italian restaurant is located, and vice versa for the other resort guests to access Royal Sands restaurants) run every 2 hours, so you can arrive almost 2 hours early, depending on your reservation time. Then wait until 11pm to board a shuttle to get back to your resort. The Royal Resort group should be required to be transparent that they will sell you an inclusive vacation, but you do not get equal access to make a reservation for 3 of the restaurants. The food is very good at all the restaurants and there are a lot of options on each menu. Hopefully they can update their policies or be transparent to the non-vacation club members that they obviously need to keep their business afloat. Also, it’s quite odd, but you are required to wear an all-inclusive bracelet, but they require you to turn in your room key when ordering drinks at the pool, at the buffet breakfast, and at any other restaurant or bar. They keep the key and if you are at the pool for 6 hours, your room key is in the wait staff's possession with your giving them your room number. They don’t take a swipe and return it, they keep it. I understand if you are a vacation club member that is charging for drinks and food for your room, but not for all-inclusive guests. Or if you request a premium drink or food item, it is requested, but not every time you order something. Very odd and inconvenient. The resort is very clean and staff are always working at maintaining the property. The staff is very friendly.
9,0
Purpose of trip: Leisure trip
What was the highlight of The Royal Sands Resort & Spa
Excellent
This resort was everything we imagined definitely make sure you know some Spanish. We loved it from the time you arrive they greet you and when you leave


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